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Retention Manager

7 May 2024


Marketing Operations

About Bitmedia Labs:
Bitmedia Labs - an international product IT company, has been in the industry since 2014, effectively functioning on a worldwide scale with a crew of 100+ ambitious and highly skilled professionals, creating successful projects in domains such as online advertising systems for the crypto space, blockchain games and NFT products.


  • At least 1 year of experience in a relevant position as a retention manager;

  • Experience in copywriting and content development;

  • Knowledge of English at B2 level;

  • Skills in working with email campaign managers (HubSpot, MailChimp, ActiveCampaign, Sendpulse, SendGrid);

  • Skills in working with Google Analytics and other analytics systems;

  • Understanding of the fundamentals of digital marketing and email marketing.


  • Development of retention strategies, personalized communication, and their implementation for different audience segments;

  • Working with channels such as email, web-push notifications, pop-ups, etc.;

  • Analytics of retention metrics and timely adaptation of strategies according to indicators;

  • Segmentation of audience databases and building automated email sequences;

  • Collecting feedback from users and measuring the level of product satisfaction;

  • Launching advertising campaigns and constantly improving metrics;

  • Creating and testing email templates and continually improving the content of emails;

  • Conducting A/B testing of campaigns;

  • Analyzing and reporting on the work conducted;

  • Collaborating with other marketing teams, product teams, and design departments.

    Hiring process:

  • Intro call with a Recruiter - Тest task- Interview with the Hiring team -Offer.

    We offer:

  •  Flexible work environment - you can work remotely anywhere or at our comfortable Hub in Kyiv;

  •  The 8-hours working day with a flexible schedule;

  •  Competitive salary based on your experience;

  •  Regular performance review and annual salary review;

  •  100% paid sick leaves, vacation and holidays;

  •  Professional development tools (reimbursement of educational courses or workshops, conferences around the world);

  •  Ambitious team with a transparent communication and friendly atmosphere, no micromanagement;

  •  Apple equipment;

  •  Memorable gifts for holidays.

Join our team

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