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Community Manager

10 Jun 2024

Ukraine

Community



About Bitmedia Labs


Bitmedia Labs - an international product IT company, has been in the industry since 2014, effectively functioning on a worldwide scale with a crew of 100+ ambitious and highly skilled professionals, creating successful projects in domains such as online advertising systems for the crypto space, blockchain games and NFT products.


Main responsibilities:



  • Drive strategic planning and structure for the Discord community;


  • Oversee the setup of Discord channels, and manage a team of community moderators;


  • Engage and collaborate with the community, managing community events such as competitions and AMAs;


  • Monitor community engagement, collecting feedback and suggesting areas of improvement;


  • Build, grow, and scale Community Content Creators Programs (YouTube content creators, Community Artists, etc);


  • Participate in building and improving onboarding programs for new members through various channels, including Discord.



Requirements:



  • 1+ year experience successfully building and maintaining gaming communities on Discord; 


  • Strong English, written and verbal communication; 


  • Strong understanding of Discord features and moderation tools;


  • Excellent communication and interpersonal skills, with the ability to engage with community members effectively and diplomatically.



Will be a plus:


  • Experience managing ambassador programs is a huge plus!


Hiring process: 


Intro call with a Recruiter - Test - Interview with the Hiring team - Offer.


We offer:



  • Flexible work environment - you can work remotely anywhere or at our comfortable Hub in Kyiv;


  • The 8-hour working day with a flexible schedule;


  • Competitive salary based on your experience;


  • Regular performance review and annual salary review;


  • Paid sick leaves, vacation and holidays;


  • Professional development tools (reimbursement of educational courses or workshops, conferences around the world);


  • English classes;


  • Ambitious team with transparent communication and friendly atmosphere, no micromanagement;


  • Apple equipment;


  • Memorable gifts for holidays.










Join our team

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